Frequently asked questions

This varies from person to person and can depend on the sort of issue you are bringing. We can talk about this when we meet. However, you may like to know that we have a duty to ensure that you attend for only the minimum number of sessions you need to meet your needs and goals.

The first session is an introductory one, a chance to meet and for the counsellor to find out a bit about what it is that has brought you to counselling and to see whether both parties feel comfortable about working together. One of the most important things in therapy is the relationship between client and counsellor. All the research that has been done about what makes counselling work, says that this is the most important factor.

Through building a relationship of trust between counsellor and client, counselling can help you to discover the reasons for negative feelings and to work out ways of dealing with them. The sessions provide a space for you to express difficult emotions in a safe, supportive environment. You will not be criticised, nor will you be put under pressure to do or feel anything. We will try to help you find solutions that are realistic and workable for you.

Counselling is about empowerment. Our aim is to inspire and empower you to have confidence in your own decisions. After talking things over the problem may turn out to be different to what you think it is and the ‘right solution’ can often surprise clients! We believe that being transparent about the counselling process and about what it is that you would like to achieve through attending counselling, are fundamental to its success.

As long as we have 24 hours notice, there is no charge for a cancelled or rescheduled appointment. However, it is our policy to charge for missed appointments or cancellations where there insufficient notice is given, as this impacts on other clients and the counsellor’s availability.

Confidentiality is fundamental to the counselling relationship. There can, however, be certain ethical and legal exceptions and your practitioner will clarify this with you prior to the establishment of any agreed contract for working together.

People see counsellors for a variety of reasons — they may be dealing with issues such as depression, anger, bereavement, trauma, relationship problems or family conflicts.

They may suffer from eating disorders, panic attacks, insomnia, stress or anxiety. Feelings like sorrow, pain, rejection, confusion or anger may be interfering with their day-to-day lives. The range of problems that people come to talk about are as varied as the people themselves. Some people don’t know what the problem is – they may simply be unhappy – whilst others want to talk about a specific difficult situation.

Clients sometimes come to talk about a particular problem, only to discover that it’s something else that is the real trouble. Relationships, loss and change are all common themes, as are anxiety and stress. Significant life changes, such as the ending of a relationship or moving home or area, can have a major impact on us. Emotional problems do not necessarily go away if we ignore them, so it makes sense to deal with them as soon as possible.

If you have any further questions, please do not hesitate to contact us.