We are committed to working within our levels of competence as laid down by the IACP ethical framework.

Some clients may need to be referred to other agencies. For example, chronic substance abuse and mental illness would generally be referred to specialist agencies. We endeavour to provide a person-centred service so that clients receive the best possible guidance from us in coming up with an approach that works for them, whether this is a referral on to a relevant agency or the beginning of a working relationship.